Help website visitors get an answer and take the next step.
Some visitors have a question before they are ready to call or complete a form. AI Website Chat gives them another way to ask about your business and pass an inquiry to your team, using the information you approve.
A small unanswered question can interrupt a good inquiry.
A visitor may want to check whether you handle a particular service, cover their area or offer a suitable next step. If the answer is difficult to find, they may move on. Your team cannot always stop a job to respond online. Chat can help explain routine information while keeping a clear route to a person for anything that needs judgment.
Answer from your business information, with a human handoff.
We configure the chat around your approved services, business details and common questions. It helps visitors navigate the information you provide and contact your team. Your staff remains responsible for reviewing inquiries, confirming availability and giving estimates. Accurate source information matters: tell us when your services, hours or policies change so the chat can reflect the business you run.
Example: turn a service question into a clear inquiry.
A homeowner asks whether you work on water heaters. The chat can explain your approved service information and direct them to contact your team with their situation. Your staff then confirms fit and the next step. The chat does not inspect the equipment, diagnose a fault or promise an appointment.
Illustrative example. Your setup follows your approved business information and scope.The package, explained in full
Useful when visitors ask repeat questions about a defined service business. Emergency instructions, estimates and decisions that need professional judgment should lead to your team.
- What this service covers
We configure website chat using your approved services, business information and FAQs, with a handoff to your team. AI usage is billed separately; unlimited conversations are not included.
- Standard setup and activation
Your CRM subscription starts at checkout. RankSprk manually configures and tests your tools before activation. We confirm the setup schedule after receiving your business details, access and approvals. Standard setup is included. Email, AI and other provider usage are separate, with agreed rates and a spending limit. Custom workflows are $150/hour with your approval. Email and SMS campaign preparation is $200 per campaign, or $200/month per channel for one monthly campaign, plus approved usage.
What happens before this goes live
Approve the information the chat can use
Provide your actual services, service area, contact route and approved FAQs. Identify questions that should always be handed to your team.
Review and test the handoff
RankSprk manually configures and tests the tool. We check how a visitor reaches your team and confirm usage rates, a spending limit and the setup schedule.
Respond to the inquiries
Your team reviews incoming conversations, handles follow-up and tells us when business information changes. Payment does not mean the tool has already been activated.
Questions before you choose
Will this replace our staff?
Your team still confirms service fit, availability, pricing and the next step. The tool answers routine questions from approved information and provides a route to contact you.
Is unlimited AI use included?
No. Provider AI usage and any other applicable usage are separate from the tool subscription, with agreed rates and a spending limit. We confirm the current allowance and usage arrangement before activation.
Can we combine this with other follow-up tools?
Yes. Each tool is $29.99/month. Selecting any three unlocks all six standard follow-up tools for $89.99/month. Provider usage and separately approved custom work remain extra.
