Website Services Agreement

This Website Services Agreement explains the general terms that apply to RankSprk website plans, monthly website services, add-ons, support items, and related digital marketing services. RankSprk is a website and digital marketing brand operated by Wattier Marketing LLC.

Scope of Services

Standard packages provide semi-custom design using RankSprk's approved layouts and components. We adapt the branding, section choices, page structure and supplied content to your business within the selected package. You do not need to select a specific template. Essential is $199/month for 1 primary page with up to 8 sections. Business is $299/month for up to 5 primary pages. Growth is $399/month for up to 15 primary pages. Privacy and terms utility pages are outside those page counts. More complex or bespoke designs are discussed and quoted separately.

Essential, Business and Growth include managed hosting, security, backups, routine updates, basic on-page SEO setup, a standard native contact form, immediate email lead alerts, saved inquiry records and the prior local day's activity report at 6 a.m. in your chosen time zone to 1–3 authorized email recipients. Reports reflect recorded activity; phone-link clicks are not verified calls. Delivery can depend on correct recipient settings, valid time zones and email availability.

RankSprk CMS is included with Essential, Business and Growth. RankSprk CRM, automated follow-up, appointment tools and review-request workflows are optional. Content assistance organizes and edits the accurate business facts and materials you provide; extensive original research and content outside the plan are separate. Approximately 30 minutes of onboarding for one designated person is included.

E-commerce Website

E-commerce is $599/month. It includes the Growth website scope of up to 15 primary pages, plus the store and editing allowance described here. Semi-custom design shaped around your business, managed hosting, security and updates, basic search setup, native inquiry forms, saved inquiries, immediate email alerts and a 6 a.m. activity report to up to three recipients. Business details, inquiries and reporting are managed in RankSprk CMS. Includes one prelaunch revision round. Privacy and terms utility pages do not use your primary-page allowance. A managed online store with up to 25 products total and 60 minutes of monthly edits, including product changes. Typical launch: 1–2 months after complete materials, access and approvals. Additional products, custom integrations and work above the editing allowance require approval at $150/hour or a separate quote. Store payment processing, tax, shipping, fulfillment and return settings require customer approval before launch. Any third-party costs outside the package require separate disclosure and approval. Essential, Business and Growth website-tool add-ons and managed marketing programs are not included in the E-commerce package; online-store enhancements are separately scoped.

Website Refresh

One optional website refresh is included after each 36 consecutive months of continuous paid service. A 12-month renewal does not include a redesign. Refreshes stay within your purchased package; extra pages, products, new functionality and work outside that scope are quoted separately.

30-Day Money-Back Guarantee

This guarantee covers a new Essential, Business, Growth or E-commerce website-plan order purchased through a checkout displaying this guarantee. Renewals and separately purchased services are not covered.

You have 30 calendar days from the date of your initial purchase to request a refund for any reason. RankSprk must receive your request by 11:59 p.m. Central Time on the 30th calendar day after your purchase date; the purchase date is day zero. Design approval or website launch does not shorten this window. Delays in providing information, completing the build, or launching the website do not extend it. Monthly installments, renewals, and add-on purchases do not restart the window.

To request a refund, email billing@ranksprk.com before the deadline. Identify yourself and the covered order, and state that you are requesting a refund under the 30-Day Money-Back Guarantee. You do not need to make a phone call, give a reason, or accept another revision first. A request received within the window remains eligible if reviewed or processed after the deadline.

For an eligible request, RankSprk will cancel the covered website plan, refund 100% of the RankSprk website-plan fees paid for that order, and release you from future payment and term obligations for that plan. Optional services already provided and disclosed third-party costs are excluded, including advertising, domain registrations, premium licenses, carrier or usage fees, and taxes that cannot be recovered. Each excluded cost must have been disclosed before you approved it. No processing fee or charge for website-plan work is deducted from the covered website-plan refund.

RankSprk will arrange the refund through the original payment method promptly after confirming eligibility. Payment-provider posting times vary. The covered website and related hosted services may be disabled after cancellation; website ownership and source files do not transfer. Nothing in this guarantee removes any statutory right or remedy that cannot lawfully be waived.

Website Plan Billing

No standard setup fee applies to Essential, Business, Growth or E-commerce. The selected monthly price is charged at purchase and monthly thereafter. The initial term is 12 months, followed by automatic 12-month renewals unless canceled before the current term ends. Billing remains monthly. Your accepted checkout itemizes selected add-ons and the recurring total. Existing clients, including annual clients, retain the prices and terms already accepted unless a change is expressly agreed in writing.

Which Orders These Terms Cover

These revised website-plan terms apply only to new orders placed through a checkout that presents these terms for acceptance. Existing orders keep the terms accepted for those orders unless RankSprk and the customer expressly agree to a change in writing. Publishing this policy does not change an existing order. Nothing in these terms removes a statutory right or remedy that cannot lawfully be waived.

Client Responsibilities

Clients are responsible for providing accurate business details, service information, service areas, logo files, brand assets, images, product details, legal disclaimers, access credentials, approvals, and feedback needed to complete the project.

Project Timeline

Most Essential, Business and Growth builds launch in 7–14 days after complete materials and approvals. E-commerce typically takes 1–2 months after complete materials, access and approvals. Timing depends on how quickly you provide the information and content RankSprk needs to complete your website. Delays in receiving those materials can extend the timeline. Selected add-ons, access requirements, approvals, and project complexity may also affect timing. This is an estimate, not a guaranteed launch date.

Revisions and Scope Limits

One main prelaunch revision round is included within the agreed semi-custom scope and package page and section limits. Adapting section choices and page structure with available layouts and components is part of the initial build. Extra pages or sections, fully bespoke design, a new design direction after approval, migrations, custom integrations and extensive original content are separately scoped and approved. Additional work is $150/hour unless a different written quote is accepted.

Monthly Edit Time

Essential, Business and Growth include up to 30 minutes of minor edits each month. E-commerce includes up to 60 minutes of monthly edits, including product changes. Monthly Care is no longer offered for new purchases. Existing customers retain their accepted editing allowances and Care subscriptions. Minor edits are small updates or small new sections on existing pages, within plan limits. Covered requests are completed within 3 business days after we receive all necessary content, access and approvals. Unused time does not roll over or convert to cash.

We track time against the current monthly allowance and obtain approval before paid overage at $150/hour. Custom CRM automations and workflows, new integrations, major design changes and new pages are excluded from minor edit time and quoted separately. Canceling Care restores the 30-minute allowance after its paid period ends.

Add-Ons and Usage Costs

RankSprk CRM tools are optional at $29.99 per tool per month. Selecting any three or more unlocks the full six-tool RankSprk CRM Suite for $89.99/month. The six eligible tools are AI Website Chat, Social Planner, Booking & Email Reminders, Email Review Requests, Repeat Service Reminders and Email Lead Follow-Up. The suite price applies automatically; three individual charges are not added on top. Each purchase covers one website and its associated CRM workspace. This pricing does not change existing customers' accepted CRM offers. Existing Monthly Care subscriptions retain their accepted price, allowance and cancellation terms; the upgrade is closed to new purchases. Each selected website tool is $9.99/month; every group of 3 selected tools is $19.99/month. Six tools cost $39.98/month. The checkout itemizes your recurring total. CRM, Care, separately quoted work and growth services do not qualify for website-tool bundle pricing.

CRM, Care and website tools renew monthly and may be canceled independently before their next billing date, effective at the current paid period's end. No 30-day advance notice is required for these monthly add-ons. Before removing tools from a bundle, our team confirms the remaining selection and its new monthly total for your approval. We do not silently replace a canceled bundle with individually billed tools. Approved changes use the published bundle rule at the next renewal. Ask our team for bundle changes; one selection-swap request per billing period takes effect at the next renewal, without proration. Canceling an add-on does not cancel the website plan.

Standard initial setup is included within each selected add-on's published scope. Your CRM subscription starts at checkout. RankSprk manually configures and tests your tools before activation. We confirm the setup schedule after receiving your business details, access and approvals. Custom automations, workflows, integrations, major changes and later setup outside that scope require separate approval at $150/hour or an agreed written quote. CRM activation is guided by RankSprk and depends on required account access, approvals and any applicable messaging registration. Buying CRM does not itself authorize chargeable messaging or enroll contacts in campaigns.

SMS, automated email, calling, AI, carrier and other provider usage are separate. We disclose rates and obtain agreement to a spending limit before enabling chargeable usage. Charges beyond that limit require further approval. Included standard form notifications and morning reports are not charged again as CRM add-ons.

Ownership and Access

RankSprk owns the website. Your plan includes its use, hosting, and ongoing management while the service is active. Website-plan payments do not transfer the website or source files to you. You keep ownership of materials you independently own and provide.

You retain ownership of your business domain and customer records. RankSprk's ownership of the website does not transfer ownership of your domain, customer records, or independently owned materials to RankSprk.

Third-party materials remain subject to their applicable licenses.

Offboarding and Exports

When the website service ends, the hosted website goes offline and access to the RankSprk CMS and included hosted features ends. You keep ownership of your independently owned content, domain and customer records. Before service ends, request your available customer-owned content and records from hello@ranksprk.com so we can arrange the included handoff while access is active.

Static HTML delivery, migration, transition work and builds for another platform are separately quoted, with scope, price and any applicable license agreed in writing. A website subscription does not include an automatic right to export or reuse RankSprk's templates, proprietary code, CMS, integrations or other licensed materials. A handoff does not change accepted payment obligations or cancel another service.

Nonpayment

If payment fails, we notify the account billing contact and may retry the payment. Optional website tools have a 7-day grace period before suspension for nonpayment. Website suspension requires RankSprk review rather than automatic deletion. We retain account and customer records according to the Privacy Policy and applicable obligations. Pausing service does not erase amounts already owed or change the service term. Contact us promptly to resolve an incorrect charge or update payment details.

No Guaranteed Business Results

RankSprk builds websites and local growth systems designed to improve structure, visibility, trust, and lead opportunities, but rankings, traffic, leads, sales, and business results are not guaranteed. The 30-Day Money-Back Guarantee applies only as stated above and does not promise a business outcome.

Written Changes

Any custom scope, ownership transfer, special pricing, refund exception, cancellation term, or agreement change must be confirmed in writing.

Contact

Questions about this Website Services Agreement can be sent to hello@ranksprk.com.

Website Plan Term

The website plan begins at purchase with an initial 12-month term, billed monthly. At the end of each 12-month term, it automatically renews for another 12 months unless non-renewal notice is received before the current term ends. Website fees continue to be billed monthly. New standard orders do not offer annual prepayment. Stopping service during an agreed term does not by itself waive the remaining monthly payments for that term. A qualifying 30-Day Money-Back Guarantee refund cancels the covered website plan and releases future payment and term obligations. Existing customers retain the terms they accepted unless a change is expressly agreed in writing.

Automatic Renewal

After the initial 12-month website term, the website plan renews for another 12 months at its accepted price unless canceled before the current term ends. It remains billed monthly. Each service renews for the same term length it was purchased for: 12 months for website plans, six months for marketing programs, and one month for monthly add-ons. Your accepted order authorizes its disclosed recurring charges. Optional CRM, Care and website tools renew monthly. Optional RankSprk SEO & AEO Pro and RankSprk Targeted Landing Pages follow their separately accepted six-month service terms, including when selected at website checkout. We disclose and obtain approval for any new or changed paid scope before charging it.

Website Plan Non-Renewal Notice

Email billing@ranksprk.com with your business name, account email and the service you want to cancel. Notice is effective when received; no phone call is required. We confirm the service end date in writing. You may send website non-renewal notice at any time during the current term, effective at that term's end. We must receive it before the term ends to prevent the next 12-month renewal. No separate 30-day advance notice is required for website plans. Marketing services retain their separately disclosed 30-day notice requirement.

Add-On Cancellation

CRM, Care and website tools may be canceled before the next billing date, effective at the end of the current paid period, without canceling the base website plan. Before a bundle changes, we confirm the remaining tools and new recurring total for your approval; we do not silently replace a canceled bundle with individually billed tools. Separate six-month growth services require 30 days' non-renewal notice before their term ends. Email billing@ranksprk.com and identify the service. We confirm the effective date. Ending the website plan also ends tools that depend on its hosting.

Failed Payments

If payment fails, we notify the account billing contact and may retry the payment. Optional website tools have a 7-day grace period before suspension for nonpayment. Website suspension requires RankSprk review rather than automatic deletion. We retain account and customer records according to the Privacy Policy and applicable obligations. Pausing service does not erase amounts already owed or change the service term. Contact us promptly to resolve an incorrect charge or update payment details.

Refunds Outside the Money-Back Guarantee

Except for a complete, timely 30-Day Money-Back Guarantee request, launch fees, setup work, monthly service fees, add-on fees, support blocks, content work, SEO work, activation fees, third-party costs, and completed work are generally non-refundable once work begins.

Outside the 30-Day Money-Back Guarantee and any non-waivable statutory right, prepaid services, unused monthly edit time, unused support time included in a monthly plan, and partially used billing periods do not roll over or result in refunds unless RankSprk agrees in writing.

Any refund outside the 30-Day Money-Back Guarantee or another right stated in the Order must be approved by RankSprk in writing.

Renewal Reminder

For separate six-month growth services, we send renewal reminders 60 and 45 days before renewal, including the renewal date, price, notice deadline and instructions. Website plans automatically renew in 12-month terms after the initial 12-month term and remain billed monthly. We also provide notices required by applicable law. Keep account contact details current.

Marketing Services

RankSprk SEO & AEO Pro is $499/month for one active RankSprk website, one main local market and one eligible Google Business Profile. Each paid service month includes 5 new targeted pages, 1 planned improvement to an existing page, 2 approved Google Business Profile posts, scheduled SEO health checks and a report in RankSprk CMS. The six-month plan contains 30 distinct new pages, 6 existing-page improvements and 12 posts. Setup covers verified business facts, local search priorities, on-page and indexing foundations, and connection of one Google Search Console property, one GA4 property and one eligible Google Business Profile. We also review Bing Places presence and help with owner verification. Weekly automated website checks and a monthly profile accuracy check identify issues for review. Up to 60 minutes of minor technical SEO corrections per month are included when needed, separate from website editing time, with no rollover.

RankSprk Targeted Landing Pages is $99/month and is available to every website buyer. It includes 5 new pages per paid service month, totaling 30 over six months, with page-level SEO checks and a publishing record. It does not include managed analytics, ongoing technical SEO, existing-page improvements or Google Business Profile posts. SEO & AEO already includes these new pages; the two services are alternatives, not cumulative purchases.

When selected at website checkout, SEO & AEO is a recurring $499 monthly charge, or Targeted Landing Pages is a recurring $99 monthly charge, on the same Stripe subscription as the website. Billing starts with the initial purchase and continues monthly on the website billing date. There is no standard marketing setup fee. The initial marketing commitment covers six monthly billing periods from purchase, with one allocation of five new pages per paid service period. Publishing begins after the website, verified business information, required access and approved content plan are ready. We confirm the publishing schedule during setup and identify unresolved requirements in the CMS. If setup or delivery is held, we confirm any affected billing changes, credits or revised scope before restarting held work. Before service work begins, contact billing@ranksprk.com to request a refund of unused marketing fees.

Each service renews for another six months unless written non-renewal notice is received at least 30 days before the current term ends. We send reminders 60 and 45 days before renewal showing the price, renewal date, notice deadline and cancellation instructions. Notice after the deadline applies to the next term unless we agree otherwise or applicable law requires otherwise. A renewal needs a new approved content plan; it is not permission to invent business facts or publish unreviewed content. If delivery is not ready, we confirm the revised schedule and any affected charges or credits with you.

During setup, you approve accurate business facts, permissions, content and scheduling. RankSprk approves the production work before scheduled execution. The CMS can publish approved content and posts, collect available metrics and flag exceptions. Changed source, edited content, revoked access, payment issues or failed checks can pause affected work for review. Planned page improvements are based on the approved audit and plan; later performance findings may lead to separately approved plan amendments. We do not promise unattended changes without review. Reports are generated on the first of the month and refreshed when delayed data is available. Missing data is labeled; clicks, visits and inquiry records do not prove completed jobs or revenue.

Paid pages remain on your active RankSprk website after the marketing service ends. The website plan's hosting, ownership and export terms continue to apply. Ending the website plan ends hosting of those pages. Customer-owned materials and available records remain yours; these services do not transfer the proprietary CMS or source. Advertising spend, paid research tools, additional locations, major development and custom CRM workflows are excluded. Additional work requires approval at $150/hour or a separate written quote.

New pages must provide distinct, useful information about actual services and genuine service areas. Rankings, indexing, search or AI citations, traffic, inquiries and revenue are not guaranteed. The website plan's 30-day money-back guarantee applies to website-plan fees; these optional services follow the separate marketing-service rules above, without limiting non-waivable rights. Existing customers retain their previously accepted prices, pilot eligibility, billing dates, inclusions and terms unless a change is expressly agreed.

Advertising & Lead Generation

These terms apply only to the separately selected advertising services and the scope shown in your accepted order. Existing website, SEO and other service agreements keep their accepted prices, inclusions and terms.

Management fees and outside costs

Google Search Ads Management is $399/month, Facebook & Instagram Ads Management is $299/month, Google Local Services Ads Management is $149/month, and Website Retargeting Ads is $149/month. These are RankSprk management fees. Advertising budgets are paid directly by you to the advertising platform and are not collected in RankSprk checkout. Recommended budgets are planning guidance, not mandatory platform minimums or promises of results. You retain ownership of your advertising accounts and authorize their spending and payment methods. RankSprk does not increase an agreed budget without your approval.

Local Print & Media Advertising starts at a $199 one-time coordination fee per base campaign. Direct Mail Campaigns starts at a $299 one-time coordination fee per base campaign. Placement, printing, production, postage, mailing lists, fulfillment and other vendor charges are separate. Base scope and vendor costs are confirmed before commitments. Extra scope requires an approved quote; no additional work or outside purchase is authorized by the starting fee alone.

Billing, renewal and cancellation

Selected management fees and one-time campaign fees are charged at checkout. Advertising management renews month-to-month, separately from the website's 12-month term and SEO's six-month term. Cancel an individual monthly advertising service before its next renewal through CMS billing settings or by emailing billing@ranksprk.com; it ends after the paid period without another advertising term. One-time campaigns do not renew. Ending a website subscription also ends its dependent recurring services; advertising can end earlier independently. A separate written agreement may establish a different advertising arrangement.

Setup and campaign approval

Payment does not activate campaigns or tracking. Setup begins after we receive the account or vendor access, business information, assets, content approvals and authorized outside budget needed for the selected scope. We confirm timing during onboarding; verification, missing materials and platform review can delay launch. You approve advertising claims and creative and are responsible for their accuracy, rights to supplied materials, applicable licensing, insurance and lawful offers.

Local Services Ads depend on Google's supported categories, locations, eligibility and verification decisions. You supply required documentation. Google controls approval and placement; calls, messages and bookings may occur directly rather than through your website. Retargeting depends on sufficient eligible audiences, supported integrations, appropriate consent and privacy disclosures, and platform policies. Pixels and audiences remain inactive until required consent and authorization are confirmed. Some industries or customers may be ineligible.

Scope, performance and ownership

Each product's accepted scope limits accounts, locations, campaigns, creative and revision rounds. Google Search management excludes Display, Shopping, Performance Max and YouTube. Managed Facebook and Instagram advertising is separate from the Social Planner tool and does not include organic posting. Advertising platforms can reject, limit or suspend campaigns. RankSprk does not guarantee leads, conversions, rankings, sales, approval, placement or profitability.

You retain your advertising accounts, supplied content and available campaign records. After cancellation we provide access to approved campaign assets created for your paid scope and available exports, subject to third-party licenses and account permissions. RankSprk's reusable templates, proprietary systems and source code are not transferred. Agency access can be removed after an agreed handoff. Custom migration, extra creative and work outside scope require separate approval.